Operations Platform
CaseChallenge: Manual onboarding workflow across 7 disconnected tools causing 5-day cycle time.
Solution: Implemented orchestrated agent workflow with queue-backed retries and structured context store.
Outcome: Cut onboarding time from 5 days to < 8 hours; reduced human interventions by 70%.
- Onboarding time: -84%
- Human touchpoints: -70%
- Error rate: -60%